WordPress repair
Hacked, broken or slow WordPress, fixed.
For owners whose WordPress site was hacked, broke after an update or slowed to a crawl. One fixed price to clean it up and lock it down, with a 30-day guarantee.
Emergency fix, $450 fixed price. Same day when we can.
Where this usually starts
- Google warns visitors that "this site may be hacked".
- The site sends visitors to spam or a fake shop.
- Your host suspended the account.
- A white screen, or a "critical error", after an update.
- You're locked out of the admin.
- The site is so slow that people leave before it loads.
How it works
- Call, or book a call. Tell us what happened and when. If the site is down or hacked, it goes first.
- Backup first. We take a full copy of the site before we touch anything.
- Clean it and lock it down. Malware removed, WordPress, the theme and the plugins updated, passwords and access tightened, and backups set up so this is the last time you start from nothing.
- Checked and handed back. We check the site on desktop and phone and tell you in plain language what happened. The 30-day guarantee starts there.
Keep it fixed
A WordPress site stays safe when it stays up to date. Site Care keeps it that way: $99 a month for updates, backups, security and uptime checks, or $179 a month with an hour of edits and a monthly report.
What it costs
- Emergency fix
- $450
- Malware cleanup, hardening, WordPress and plugin updates, and backups set up, with a 30-day guarantee. Same day when we can.
- Site Care
- $99 a month
- Updates, backups, security and uptime checks, so it stays fixed.
- Site Care Plus
- $179 a month
- Everything in Site Care, plus one hour of edits each month and a monthly report.
- Speed pass
- $1,200–2,500
- A slow site made fast on phones, measured with the same tests Google uses. Quoted in writing before we start.
- Moving to a new host or domain
- $80–150 an hour
- The site moved with redirects in place, so old links and search results keep working. Quoted in writing before we start.
Every price is fixed before the work starts and holds unless the scope changes. Anything outside a package is quoted by the hour, in writing, first.
Proof
- We have built and run 60+ sites and stores since 2013, including custom WordPress themes and plugins.
- We took over a fine-art logistics company's site after an acquisition, moved it to a new domain, and still host and patch it. Read the case study
- We built a healthy-aging company's WordPress platform by hand and still maintain it, 7 years on. Read the case study
Questions
- How fast can you start?
- Same day when we can. Call the number on this page. If the site is down or hacked, say so and it goes first.
- What does the $450 fix include?
- Malware cleanup, hardening, WordPress, theme and plugin updates, backups set up, and a 30-day guarantee. We take a full backup before we touch anything, so the site can always be put back the way we found it.
- Do you need my passwords?
- Admin access and hosting access make it much faster. If you're locked out, we help you get back in first.
- Will Google remove the "hacked" warning?
- Once the site is clean, we ask Google to review it through Search Console. Google decides when the warning comes off; we tell you when it does.
- What if the site can't be saved?
- Then we tell you, and quote a new site instead. You decide.
- How do I stop it happening again?
- Keep WordPress, the theme and the plugins up to date, and keep backups somewhere other than the server. Site Care does that for $99 a month.
Let’s talk
Call now, or pick a time.
Andii, our AI receptionist, answers the phone in English and Spanish. Or choose a time for a call with us.